Client Success Manager
Eileen is our Client Success Manager for Zola Media. Her job is to guide our clients through our practice management application, Zola Suite, helping them find the best ways to use our software to fit their individual needs. She graduated from CUNY Hunter College with a BA in Media Studies with a focus on Video Production. She has worked in the client service realm during her time at a post production company and has worked as a part-time volunteer for the Long Island Children’s Museum, where she later worked as a Reservations Manager.
- What makes someone successful in a role like yours?
Friendliness, patience, listening to a client’s needs, and the ability to solve problems.
What is something that surprised you about working here or in your area?
I was surprised about how in depth Zola Suite goes, and how it can handle any type of workflow.
What motivates you?
I am motivated by gaining experience and learning new things. There is nothing more exciting than achieving something you didn’t know you could do.
What did you want to grow up to be as a kid?
A film director.
If you could be anywhere in the world right now, where would you be?
Edinburgh, Scotland. It’s my favorite place because of the cross between history, culture and nature… also Target.
What’s on your playlist?
Ed Sheeran over and over.